About Me

Seasoned UX Researcher and Designer with a rich background in public and private sector projects. Expertise extends beyond traditional UX design to include service design, allowing for the creation of holistic experiences that resonate with users.

Experienced in conducting qualitative and quantitative research, extracting insights, and developing comprehensive UX artefacts. Proven track record of facilitating workshops, conducting usability testing, and contributing to publications. Master of Design with certifications in UX and Customer Experience. Strong skills in research, design, communication, and presentation.